Sono ormai diversi mesi che ricevo questa lettera da questo ufficio Inkasso (recupero crediti). Affermano che ho qualcosa di non pagato in una stazione di servizio JET?!
Ho scritto loro delle email chiedendo loro di fornire prove/spiegazioni, e ho provato a contattarli telefonicamente, ma nessuno risponde mai. Mi sembra strano perchè continuo ad andare in quella stazione del JET e pagare senza problemi. Non ho mai ricevuto una lettera direttamente dal JET; invece è arrivato direttamente da questa ditta Inkasso con questo importo, compresa la tassa di sollecito (Mahnung), che mi sembra esageratamente alto.
Ho anche guardato le recensioni di Google e tutti se ne lamentano. Cosa si dovrebbe fare? Cosa posso fare? La situazione è già diventata fastidiosa.
Grazie mille, e auguro a tutti un felice anno nuovo.
https://www.reddit.com/gallery/1q087wl
di East-Medium-3650
6 commenti
Was a card payment rejected by your bank? (Very likely on 16.07. or a couple of days later)
You should check your bank statements if there was a rejected card payment of 10 Euro in July.
A debt collecting company will obviously have bad reviews no matter what. Did you go to that JET at 16.07? Any payments you can see on your card on that date?
It is not uncommon that you didn’t hear from JET directly. Many companies don’t want to deal with dept collection and outsource every incident directly to external debt collectors.
Try to find oit whether this Inkasso company is legitimately registered (they must provide a Handelskammernummer which you can verify on the website of the chamber of commerce). If that checks out, I would continue to try and contact them. Do it in writing, as in an actual paper letter, ideally using an Einschreiben, so you lnoe that it actually arrived.
Ultimately, as others have commented, it’s possible that a card payment didn’t go through at some point. But I agree that they should provide you with details and proof.
Nope, not a scam. It is unfortunate, but you should pay the amount asap to avoid higher fees.
Sorry to say it’s not a scam, they are officially announced here in germany.
Maybe something went wrong before.