RAC seems to be cutting corners no end. For example, people who hit a pot hole and their tyre burst are treated as a road traffic collision and won’t touch you.
6 hours and you can’t go anywhere with a baby is insane that they treat that as non-urgent
D1789 on
Vote with your wallet guys.
RAC is another company that seems to have a marketing budget that has no limits, whilst the budget for the service that they supposedly provide is dwindling.
It’s about time these companies realise that word of mouth on product/service quality is much more powerful than ramming ads down our throat.
cenjui on
Good job from the highways team helping her. Bet she was glad to see them!
Really don’t understand how the RAC could have been so shit here. They didn’t even pretend she was next in the queue and important!
EvilInCider on
Does anyone have a good story about RAC in recent times?
They’d quite happily let a postpartum woman wait for six hours, potentially piss herself in her seat after being unable to reach a toilet, all the while trying to keep her baby warm.
Imagine the stress and the sheer mechanics of trying to breastfeed on the side of the M40. And if the baby is bottle fed, well I guess it’s got to starve for six hours instead. And she’s bloody paying for this service! It’s not like she didn’t think she’s covered for this exact scenario.
Perhaps the RAC would like mothers and babies to stay at home and out of the way, less of a bother that way.
Alutus on
To be fair, I broke down in the middle of nowhere, think it was november(about 4 years ago). Had my mum with dementia in the car, RAC told me we were a priority. Still took four hours for someone to turn up lol.
JayneLut on
AA told us we were a priority (blow out on the M4, on the way to Heathrow. With 17 month old toddler). Took them 90 minutes to come. They did offer a partial refund of our membership for that year though. I would have rather not have been stuck on the side of the busy M4 in February with a toddler for an hour and a half though!
CyberRaver39 on
I had them for motorbike breakdown, a single blown type due to a screw in the road and I was waiting for 4 hours in winter in the rain
SchoolForSedition on
I had this from the AA thirty-odd years ago. Broke down mikes from anywhere with a one year old. Found a pay phone and was told it would be four hours. Nothing to do but wait … until a couple of Polish farm workers invited us in.
The AA arrived in only two hours, found an empty car, went ballistic.
But then put the car on their van and drove us all the way in the cab of the van. When the baby learned to talk it was one of the first things she talked about.
8 commenti
RAC seems to be cutting corners no end. For example, people who hit a pot hole and their tyre burst are treated as a road traffic collision and won’t touch you.
6 hours and you can’t go anywhere with a baby is insane that they treat that as non-urgent
Vote with your wallet guys.
RAC is another company that seems to have a marketing budget that has no limits, whilst the budget for the service that they supposedly provide is dwindling.
It’s about time these companies realise that word of mouth on product/service quality is much more powerful than ramming ads down our throat.
Good job from the highways team helping her. Bet she was glad to see them!
Really don’t understand how the RAC could have been so shit here. They didn’t even pretend she was next in the queue and important!
Does anyone have a good story about RAC in recent times?
They’d quite happily let a postpartum woman wait for six hours, potentially piss herself in her seat after being unable to reach a toilet, all the while trying to keep her baby warm.
Imagine the stress and the sheer mechanics of trying to breastfeed on the side of the M40. And if the baby is bottle fed, well I guess it’s got to starve for six hours instead. And she’s bloody paying for this service! It’s not like she didn’t think she’s covered for this exact scenario.
Perhaps the RAC would like mothers and babies to stay at home and out of the way, less of a bother that way.
To be fair, I broke down in the middle of nowhere, think it was november(about 4 years ago). Had my mum with dementia in the car, RAC told me we were a priority. Still took four hours for someone to turn up lol.
AA told us we were a priority (blow out on the M4, on the way to Heathrow. With 17 month old toddler). Took them 90 minutes to come. They did offer a partial refund of our membership for that year though. I would have rather not have been stuck on the side of the busy M4 in February with a toddler for an hour and a half though!
I had them for motorbike breakdown, a single blown type due to a screw in the road and I was waiting for 4 hours in winter in the rain
I had this from the AA thirty-odd years ago. Broke down mikes from anywhere with a one year old. Found a pay phone and was told it would be four hours. Nothing to do but wait … until a couple of Polish farm workers invited us in.
The AA arrived in only two hours, found an empty car, went ballistic.
But then put the car on their van and drove us all the way in the cab of the van. When the baby learned to talk it was one of the first things she talked about.