Il ritardo deriva da problemi tecnici legati all’implementazione del nuovo sistema informatico di Adem, che secondo l’agenzia ha causato interruzioni nell’elaborazione di alcune domande.
Qualcuno sa di quale sistema informatico si tratta?
https://www.luxtimes.lu/luxembourg/adem-delays-leave-single-mum-without-income-for-four-months/143584737.html
di Stunning_Disk_5345
3 commenti
This not a IT failure, but a process and human failure. She reached out during all these months and not one employee was able to help her correct her application.
>Anyone knows which IT system is this one?
The way this usually works is that the governments puts out a call for tenders (which happens in public) and then various companies/providers submit a bid (which also happens in public) and then a winner is chosen (also public)
So… the answer will most likely be found [somewhere in the depths of this database](https://pmp.b2g.etat.lu/?page=Entreprise.EntrepriseAdvancedSearch&AllCons)
“Let’s roll out a new system without being sure that it works. What’s the worst that could happen!?”