CIAO r/Irlanda!
Sono Alex French, Responsabile Prodotto e Innovazione presso SIROe sono tornato di nuovo per un altro AMA per velocità fibra/banda larga/Wi-Fi nel periodo che precede il Natale.
Sarò qui dalle 15:00, quindi spara a tutte le domande!
Su di me:
Ho lavorato negli ISP per tutta la mia carriera (dal 1994 – lo so, lo so). Ho iniziato in un ISP dial-up dove dovevamo letteralmente asciugare i modem quando l’ufficio si allagava. Roba che costruisce il carattere. Per fortuna, la fibra lo è tanto più impermeabile.
Nel corso degli anni ho lavorato su tutte le tipologie di reti di accesso: dial-up, ADSL, linee affittate, FTTC, Wi-Fi gestito e ora full fibre. Negli ultimi nove anni sono stato con SIROdove abbiamo costruito una nuova rete in fibra che ora attraversa circa 1 casa su 3 in Irlanda.
In qualità di responsabile del prodotto e dell’innovazione nel team commerciale, il mio compito è capire quali servizi dovremmo offrire e come fissarne il prezzo. Un breve promemoria: SIRO costruisce e mantiene la rete in fibra, ma non è possibile acquistare la banda larga direttamente da noi. Sono invece circa 20 i provider (tra cui Vodafone, Sky, Digiweb, Virgin Media e Blacknight) che utilizzano la nostra fibra per erogare i loro servizi. Trascorro molto tempo a parlare con loro di ciò che vedono nel mercato e di quali grattacapi possiamo aiutarli.
Quindi chiedimi qualsiasi cosa sulla banda larga e sulla fibra in Irlanda, su come migliorare la velocità del Wi-Fi a casa o su come scegliere il miglior servizio a banda larga, perché niente dice “festività natalizie” come diagnosticare il tuo router.
Foto prova/ostaggio – e grazie ancora ai mod per avermi ospitato!
I am Head of Product @ SIRO, AMA about broadband
byu/IAmAlexFrench inireland
di IAmAlexFrench
22 commenti
Do you have any plans to go to smaller towns and villages, especially ones close to towns that have been supplied?
When can we get higher upload speeds, or even symmetrical upload/download? the current upload speeds offered by providers are very low
Who is your own home internet with? And what speed and price?
Where did you get your shades?
Have you any solution to the issue of direct-buried urban ESB lines. A lot of homes in our area for example were unable to avail of SIRO despite the fact it passes outside, as they couldn’t run fibre underground to the houses. They all went with OpenEir and Virgin instead, so it just seems a bit of a waste of infrastructure.
When will SIRO be available in Urban south dublin? Or is that a very long finger kind of deal?
How come broadband isn’t deemed an essential service in 2025? Is there any plans to make it an essential service?
I ask because we have one neighbour who has blocked fibre broadband installation to our entire block of houses because she believes in 5G conspiracies and despite multiple engineers/professionals 5G has nothing to do with fibre she won’t listen. The wire is only going accross their property not even attached. It’s caused major disruption and stress as my household in particular as we need broadband access for medical purposes and have gone without for weeks. We now need a new pole installed 😅
How come Virgin Media has practically a monopoly on high speed broadband access in urban areas?
I’m paying for 1000 mbps but at best I’m getting 500 mbps. Will it ever get more reliable?
Is there a chance the track could bend?
Will 5G (6G one day?) WiFi routers become the defacto connection for people outside the biggest population centres? Esp with its mobile plug and play flexibility.
What’s your beef with Copper, it saw us through the Bronze Age after all.
On a more serious note, how much speed does the casual internet actually need, for say streaming, shopping, doomscrolling social media etc? It feels like everytime I see an ad for broadband the number of M/Gbps goes up, as does the price. Which activities would require higher speeds? Gaming, 4k streaming, overindulgence in IoT nonsense etc.
Bonus question, any designs on Dublin 7 in the near-to-mid future?
What’s your opinion on the pedestrianisation of Norwich City Centre?
Hi Alex, thanks for your time.
SIRO is available in my town in north County Dublin (Skerries, Rush, Lusk area), however it has not yet extended to housing estates further back from the main urban areas of the town. Is there a plan for universal rollout to these more remote areas, or is it intended only to serve the core areas of each town?
I work in M&E. I deal with a lot of site drawings. What do you think can be done to improve them?
I live in a town where most of the estates have been connected to SIRO but certain ones, mine included, have not. Is there a reason for where gets skipped over?
What is the current state of IPv6 deployment in Ireland? The resellers support seems to be very hit and miss.
I’ve been online since the days of Internet Eireann when it was pot luck if the modem managed to get a free line. It mostly didn’t! I seem to recall you had a book about getting online in the early days?
I’ve had my fibre box installed in a stupid location down low in the living room where there is no power and I have to run extension cables to have Internet.
I’ve complained to my provider, they said that I signed off on it which isn’t correct because I signed before the work was done. I didn’t know that there was power required so I would’ve told him to move it. Kn Circet I’ve also said that it’s not their problem that I need to speak to my provider. And now my provider is saying that I have to pay money to openeir.
I’ve been complaining for six weeks and I’m getting nowhere. Nobody is actually asking me for money. Nobody is willing to fix this. I feel like cutting the cable myself to force them to come out.
Do you think that you could possibly help with this? I’m living in Dublin city it’s easily at 20 minute job.
Why are providers bothering with offering anything more than 500Mbps when 99.99% of domestic broadband users don’t need any more than that ? There is a massive push to get people to upgrade when they simply do not need it.
An unessesary sales pitch targeting a market that is simply unaware of their needs
Is there any plan to decouple siro connections from eircode rollouts? Every time I hear someone talk about a new build they are delayed getting broadband because a siro line can’t be enabled untill an eircode is in place
I’m in Howth, they laid fibre outside my building, yet we can’t use it and there’s no plans to activate for like another 2-3 years, why are things like this?
What is the network charge per user per month to the providers? How is that charge set? Does it vary depending on which network the provider is using eg NBI/Eir/Siro?