Ciao a tutti,
Di recente ho visitato Selver e ho utilizzato l’app Partner per il pagamento self-service. Normalmente non presto molta attenzione a ogni articolo nel mio carrello perché il processo è solitamente semplice. Mi assicuro solo di aver scansionato tutto una volta e di non aver scansionato nulla due volte.
Tuttavia, durante la mia ultima visita (solo per l’acquisto di generi alimentari regolari), ho notato che l’importo totale sembrava insolitamente alto subito prima del pagamento. Quando ho controllato gli articoli nel carrello, ho visto un articolo completamente casuale elencato con un prezzo astronomicamente alto.
Ho chiesto aiuto a un membro dello staff, ma sembrava non sapere cosa lo avesse causato. L’unica soluzione offerta era semplicemente rimuovere l’articolo dal carrello.
Questo mi è successo due volte. Ho paura che le persone che hanno fretta o fanno acquisti con una lunga lista potrebbero non notare qualcosa del genere e potrebbero finire per pagare molto più del dovuto.
Qualcun altro ha sperimentato questo? Si tratta di un qualche problema tecnico o dobbiamo preoccuparci di qualcos’altro?
https://i.redd.it/hmsy7efnhnkg1.jpeg
di Overall-Concept6938
17 commenti
It doesn’t.
Since you were in vegetable isle you probably scanned it by accident while waving your phone around.
As you are waving your phone with an app open it can accidentally scan other barcodes. Happened to me on a couple occasions.
Yes, Selver does this deliberately to make up the money lost from all the customers that steal from the shop with the same self-checkout system. Usually the system shouldn’t pick one customer twice to decrease noticing so this seems like a bug in their software. Its good that you noticed and aren’t getting scammed by the shop.
3.26 kilos of parsley?! WTF is wrong with you OP?
Yes, you caught their big scheme of charging 50 euros for a thing of parsley and hoping people don’t notice lmao
Wym should we be worried about something else, what something else? It’s obviously some sort of fuck up on their end. I’ve never seen that happen before and I almost exclusively shop at Selver so I think we can rule out the scheme of systematic overcharging on parsley.
You sure you didn’t push the wrong button on the scale? I don’t think they pack parsley in 3,5 kg packages for you to accidentally scan it either. Though what would you buy 3,5 kg of?
Misscanned your 3.2kg of potata?
Sometimes scanning can be a bit finicky. Either it doesn’t pick up what you’re scanning, or it scans something random three meters away.
People here seem to be butthurt over a non english speaker having issues at 🇪🇪💪 estonian🇪🇪💪 shop. It seems to me that Selver does make “mistakes” easy to happen and hope people dont notice. I scanned with my phone for a few groceries, bill was 96 euros, when i went to self checkout the bill was 101 euros. None of the workers understood what happened and manually changed my bill to what the phone said. They did not investigate or show concern. They just changed it.
Unless your scanner read something in the background, this must be an extremely rare bug in software. Selver does not add products to your cart on purpose.
https://preview.redd.it/mbe7m8uhlnkg1.jpeg?width=1170&format=pjpg&auto=webp&s=181fc99190f0d94081e93535b9999723d74d6ba4
Today
100% made up story.
Did the printed sticker for parsely also say 3.260kg? Or did you not even get parsely?
fake news
Shit happens.
Try to calm down and maybe stop blaming everyone. Things happen. You can try to send a letter to Selver
My math teacher (whom I strongly disliked) said words of wisdom: “The calculator does, what the user commands. If you get the wrong answer, it’s not the calculators fault”.