Salve, ho una domanda Se un rappresentante del servizio clienti utilizza l’indirizzo “du” e il mio nome in un’e-mail inviatami, posso fare lo stesso per rispondergli o è considerato scortese?
Yes you can, but I hope you attached the wrong screenshot, because that mail is scammy as fuck
Entire_Intern_2662 on
In any case, only reply if you do remember actively entering this exact competition and if you’re sure that it was legit.
csabinho on
Her last name is even “censored”, so “du” is the appropriate option.
WolfishChaos on
Looks like scam
Even if the file name start with img, it looks like a download file/ apk. Don’t click on it!
Also, without seeing the email address I guess it has a very weird one, like many random numbers or letters.
Do you even remember to took part in any competition?
Unluckily, if you give your data to some websites or newsletters they will be selled and sometimes to some very untrustworthy companies which try to get your money by telling you that you won sth, they just need more data or that you got a free trial of sth which you can only use when giving your bank data and so on.
Never trust some weird looking email addresses and some too good to be true promises. Or warnings/ threads which try to force you to act **immediately**.
fzwo on
You duz back. But you can also maintain distance and keep it at „Sie“. This can be very disrespectful, but not in this case.
ziplin19 on
It’s up to you, they probably say “du” to you because their marketing agenda wants to appear young, fresh and build intimacy with customers, but it wouldn’t be rude at all to use “Sie” when replying back to them.
anxiousvater on
from Nigerian prince.
Pedarogue on
It is the quirky-casual “We say all Du to each other, espescially to our customers as if we were their friends, not the company wanting to earn money” thing some businesses have tried to pull for years. Pretend to be buddy-buddy until the invoice drops.
In this context (if it is not a fake spam mail, which it very much looks like) then you are probably overthinking it a bit. THey unilaterally decoded to use the “du” with a customer, this on its own is already rather rude, so you can either give in and respond in kind, which is probably the way of least issue, or, be like me, and remaining petty to the core and keep siezing them until the cows come home. Which, as I said, can very much be seen as rather petty.
But ultimately this is neither here nor there because this is not a “proper” interaction. It is, most likely, an automated mail with a text template.
trashbytes on
Just a heads up, Fritz, you didn’t properly censor the names. I can still almost read them.
Don’t paint over them with a brush, that’s not entirely opaque. Even when doing so multiple times, remnants often remain. Your name is quite easy to guess afterwards.
11 commenti
Don’t reply, this looks like scam/spam
Yes.
Yes you can, but I hope you attached the wrong screenshot, because that mail is scammy as fuck
In any case, only reply if you do remember actively entering this exact competition and if you’re sure that it was legit.
Her last name is even “censored”, so “du” is the appropriate option.
Looks like scam
Even if the file name start with img, it looks like a download file/ apk. Don’t click on it!
Also, without seeing the email address I guess it has a very weird one, like many random numbers or letters.
Do you even remember to took part in any competition?
Unluckily, if you give your data to some websites or newsletters they will be selled and sometimes to some very untrustworthy companies which try to get your money by telling you that you won sth, they just need more data or that you got a free trial of sth which you can only use when giving your bank data and so on.
Never trust some weird looking email addresses and some too good to be true promises. Or warnings/ threads which try to force you to act **immediately**.
You duz back. But you can also maintain distance and keep it at „Sie“. This can be very disrespectful, but not in this case.
It’s up to you, they probably say “du” to you because their marketing agenda wants to appear young, fresh and build intimacy with customers, but it wouldn’t be rude at all to use “Sie” when replying back to them.
from Nigerian prince.
It is the quirky-casual “We say all Du to each other, espescially to our customers as if we were their friends, not the company wanting to earn money” thing some businesses have tried to pull for years. Pretend to be buddy-buddy until the invoice drops.
In this context (if it is not a fake spam mail, which it very much looks like) then you are probably overthinking it a bit. THey unilaterally decoded to use the “du” with a customer, this on its own is already rather rude, so you can either give in and respond in kind, which is probably the way of least issue, or, be like me, and remaining petty to the core and keep siezing them until the cows come home. Which, as I said, can very much be seen as rather petty.
But ultimately this is neither here nor there because this is not a “proper” interaction. It is, most likely, an automated mail with a text template.
Just a heads up, Fritz, you didn’t properly censor the names. I can still almost read them.
Don’t paint over them with a brush, that’s not entirely opaque. Even when doing so multiple times, remnants often remain. Your name is quite easy to guess afterwards.