Il turista cinese dice di cercare l’autentica atmosfera locale, poi si lamenta del fatto che il servizio non è come in Cina. Il servizio clienti finlandese fa parte dell’autentica esperienza locale. Pensieri?
https://yle.fi/a/74-20235139
di Suspicious-Job-8480
7 commenti
thats his truth. so be it.
what can we learn from it and what part of is just his pov? keep in mind that we are a bit strange bunch, a foreigner would have a disconnect with us to an extent.
Finnish client service is one of the highest I have experienced in 23 countries I have visited.
Not everything authentic is good by default, so what’s the problem? Especially given the fact that he was directly asked about what could be improved.
I haven’t been in Finland long yet, but the customer service I’ve had has been good. I guess if you had high expectations of chatting a lot with the service workers, you might be dissatisfied. I wish the article said what he expected other than not paying for hotel parking.
It’s kinda understandable, if you pay same price for accommodation in China you pay here, you are treated as royalty. So disappointment is going to happen. Though wherever you travel every service is designed to pick every penny out of your pocket.
Chinese service industry is crazy. Expecting that in Europe (excluding super touristy locations) is not realistic.
Otherwise I can understand their desire to have more understandable/simpler directions and explanations for tourists such as parking rules etc.
That problem with the service being: he needed to pay for parking at the hotel. Owkee.