Mi sono svegliato dopo un’overdose di sonniferi. Ero estremamente agitato, mi sentivo malissimo quando tornavo alla realtà. Nella mia angoscia, ho chiamato il 112 tramite l’app. L’operatore che ha risposto mi ha fatto qualche domanda, ma non riuscivo a parlare bene; mi sentivo come se avessi avuto un ictus. Ha chiesto il mio indirizzo e ho fatto del mio meglio per darglielo, ma non riusciva a capirmi. Dopo alcuni tentativi falliti di ottenere il mio indirizzo, ha riattaccato. Non ho ricevuto alcuna assistenza medica immediata dalla chiamata. Una volta che mi sono sentito un po’ meglio, sono riuscito ad andare io stesso in ospedale e ho finalmente ricevuto le cure di cui avevo bisogno. Davvero gli operatori del pronto soccorso chiudono la chiamata se pensano che sia un caso disperato? Ha anche detto che stava cercando di localizzarmi tramite l’app.
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di whatchudo1593
9 commenti
Are you sure that you were actually speaking into the phone and didn’t have it planted against your cheek, have it muted or something? Emergency services don’t hang up if they think you are a “hopeless case” but if they stop hearing anything, they might. If you were overdosing, you might not had been fully aware of how the phone was positioned or if you had accidentally pressed something.
I think they might have thought it was some drunk calling or a pocket call or something if you were unable to articulate and all they heard was some mumble or something after they repeatedly asked questions and got no answers. Gotta remember there might be many other callers waiting and they always gotta assess the situations of who they really think is in distress or life threatening danger so it might just be that they made an error of judgement thinking a drunkard called while drunk and mumbles something that didn’t appear to be so acute.
Probably needed to speak Finnish for them to give a shit.
They end the call if they determine that there is no urgent need for help. Ten minutes is quite a long time, so they had enough time to gather the necessary information about your situation.
Since you could go to the hospital by yourself, they have assessed the situation correctly.
Sounds like things haven’t changed much with time. I was about 10 years old when I called 112 that dad smashed door window and was coming in the house. Told address (this wasn’t the first time I made this kind of call) and asked them to send help. Operator said they gonna direct the call to police and I was put in hold. 30 seconds later dad grabbed the phone and smashed it into pieces. Police never came.
Next time, if you cannot talk or hear, you [can sen](https://112.fi/en/emergency-sms)d a text message to 112.
If the case is serious, of course.
Well, here nobody can really asses the situation or make a judgement in a way or other. Most important after all is that you were able to get help on your own.
For the little I know how emergency response works I believe that the dispatcher attempted to locate you, but depending where you are that might yield a block of houses and without further information nobody can find you from there. They might dispatch a rescue or police unit to investigate if the situation requires, but then they would have tried to contact you. Here it seems that that didn’t happen.
Why the call was disconnected I have no idea. If the dispatcher thought that you were in a need of emergency care they might try to call back but again. Again we do not know if they did or not.
If you think that there was a foul play or anything you can always request the call recording or leave a complaint, please see [https://112.fi/en/feedback](https://112.fi/en/feedback) for details.
For the future reference there is also another line, 116 117, that is meant of non-immediate medical advice. While they cannot dispatch an ambulance, they can give advice and escalate to emergency services if needed. You can also always call to 112 again if needed.
It’s possible they gathered enough data to think you were not in need of emergency services at the time or could get to them yourself, but hanging up without saying so is uncalled for.
If those pills were prescribed in Finland they’re not prescribed in large enough quantities (they are usually only prescribed short term) to self exit, but many of them can make you out of it even at low doses. This is of course only speculation.
Either way, it’s good that you’re still here and I hope you’re receiving continued mental health care.