Ho ordinato una crema solare coreana da Amazon.de qualche giorno fa insieme ad altri articoli. Ho ricevuto tutto tranne questa crema solare e non avevo idea del perché non l’avessi ricevuta. Oggi ho ricevuto questa lettera, insieme alla ricevuta di pagamento di 120 franchi. A quanto pare, non mi è permesso importare quel prodotto in Svizzera e non era scritto da nessuna parte, quindi come potrebbe saperlo qualcuno? Qualcuno ha vissuto una situazione simile? Potete aiutarmi a gestire questa situazione?
https://i.redd.it/fo7zmygvxeid1.jpeg
di Funny-Problem-9531
9 commenti
The only thing that comes to my mind: There is a chemical compound in the sunscreen that is illegal for human cosmetics in the EU and switzerland. Is there no further information on why exactly they held back exactly this item?
Absolutely no expert on this, but why not ask what exactly they are concerned about.
Generally speaking, any kind of cosmetic or pharmaceutical (and food) that comes from outside of the EU is a risk when importing. The whole “I didn’t know” thing does not work here, it is your responsibility to ensure everything.
You only show one part of the letter and leave out the important stuff., the actual **Beschlagnahmeverfügung**
“ignorantia iuris nocet”, meaning “Rechtsunkenntnis schadet” . It’s your responsibility to check whether you’re allowed to import a certain item, it is not the sellers responsibility.
As another commenter mentioned, probably a certain compound is banned.
In short: Pay it, not much else you can do at this point.
How many bottles of sunscreen did you order?
Can you post a link to the suncreen?
If you import something to Switzerland, which you were doing by ordering it, you are responsible that it’s according to Swiss law. So you have to pay the 120 CHF
Probably some component is banned. I’m unaware of a way to know when importing. I usually try to search if the item is sold/mentioned in Switzerland somewhere.
Without knowing the specific product, a likely assumption is that it uses an ingredient that is restricted to import into Switzerland and/or requires an import permit.
You’ll have to obtain an import permit from SECO for the product or ingredient.
it tells you to read the FAQ on the back, so what does that say?
but generally its not the responsibility of the seller to make sure what they sell is legal everywhere on the globe where they ship
[https://www.blv.admin.ch/blv/de/home/gebrauchsgegenstaende/kosmetika-schmuck/kosmetika.html](https://www.blv.admin.ch/blv/de/home/gebrauchsgegenstaende/kosmetika-schmuck/kosmetika.html) from this page TIL, that cosmetics allowed in the EU area are also allowed in switzerland according to the [**Cassis-de-Dijon-Principle** ](https://www.blv.admin.ch/blv/en/home/import-und-export/rechts-und-vollzugsgrundlagen/cassis-de-dijon.html)so one question you could email or call them about is why it would be sold on [amazon.de](http://amazon.de) but not allowed in switzerland (i think it is because it only applies to stuff produced in the EU)
What sunscreen was it?