Sembra davvero sospetto, chiedermi di inviare una copia della mia carta di credito via posta. Ho fatto qualche ricerca e so che Intrum è una vera azienda, anche se sembra che in genere chieda per soldi che non offrono di rimborsarti. Se qualcuno potesse dirmi se questa è una truffa o no, gliene sarei grato.
https://i.redd.it/ecgdmfxmd0rd1.jpeg
di Swiss_-_Tranner
9 commenti
In general, such letters can be legit. But since you said you didn’t send them any money, it could be a scam or just a misunderstanding. Easiest and safest way: Call them tomorrow
It is harder and harder to distinguish between scams and real things.
On this case I would contact Intrum just to make sure.
Intrum’s a debt-collecting agency. They’re saying that they got money from you (CHF 72.30) but don’t know towards which debt that was supposed to go, so they want to refund you the money, unless they see you have other debts that they are allowed to collect on, then they’ll keep it. Either way, they will bill you for the additional administrative costs this gave them.
The bank card is just an option for them to get the necessary information for a refund, not a must. You can just fill out the lower half of the letter and send it back to them.
Either way, it seems legit, if maybe a bureaucratic error, since you’re confused about it. If in doubt, contact them and ask.
Here are trust pilot customers review for the company:
https://fr.trustpilot.com/review/www.intrum.ch
Look in your e-banking or credit card/debit card statements if you have made such a payment.
But just know that companies like Intrum are absolute scumbags who make money from the misery and fear of people. They’ll probably end up billing you more than you paid them, lol.
https://www.zefix.ch/en/search/entity/list/firm/427420
*Rückzahlung an Drittperson*
I already filled it out for you. You’re welcome
This is how it works: Intrum writes that they have received money from you and want to transfer it back to you. You give them your bank details and they transfer the amount to you minus the processing fee mentioned. Then it suddenly turns out that the letter was a mistake and you have to transfer the full amount back to them, 72.30. And of course there are processing fees for this process, as well.
It’s suspicious, that they requests a Copy of both sides of your Account Card especially since today you can use Most of These Like a Credit Card.