Quindi, come dicevo sopra, a quanto pare qualcuno ha effettuato un pagamento utilizzando il mio numero di telefono e nell’app risulta addirittura che ho “pagato” 0,99 €. La mia domanda è: perché non c’è un SMS di verifica? Sono seduto qui a guardare qualcuno che acquista servizi sul mio abbonamento…

    https://www.reddit.com/gallery/1i6snaj

    di Chance_Square576

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    6 commenti

    1. K1ller3nte on

      Iirc you can deactivate this option. Your provider should be able to do that for you.

      EDIT: Its called „Drittanbietersperre“.

    2. Normal-Definition-81 on

      Login to your customer account and activate third-party provider block (Drittanbietersperre).

    3. HoJSimpson953 on

      Call Your Provider

      Tell them whats happening.

      Ask them to implement a temporary Drittanbietersperre.
      It will lock making payments with your phone bill with 3rd parties

      That way it will stop.
      Then you need to contact the Companies billing you asking for proof that the contract was conceived in a proper way.
      They have to proof that.
      Drittanbietersperre also will lock you out from using your phone sms to pay for a parking ticket etc fyi.
      So maybe deactivate it again after some time.

    4. Are the.99€ booked from your bank account/mobile provider? If not it is a scam/trap

    5. **Onebip is a payment service provider often used for microtransactions, such as purchasing digital services or content. Frequently, the amount is charged to the mobile phone bill. However, such payments can sometimes be triggered unintentionally or, in the worst case, initiated through fraudulent activities.**

      **Steps you should take:**

      **1. Contact your mobile provider (Vodafone):**
      – Call the Vodafone hotline or use the support chat in the Vodafone app.
      – Inform them that you did not authorize this payment.
      – Ask them to cancel or reverse the payment.

      **2. Block third-party services:**
      – Request Vodafone to block third-party services on your account to prevent future unwanted charges.
      – This can often be done directly in the Vodafone app or through the customer portal.

      **3. Contact Onebip:**
      – Visit Onebip’s website ([https://www.onebip.com](https://www.onebip.com)) and use their support to clarify the payment.
      – State that you did not make any payment and request information about the transaction (e.g., which services were supposedly purchased).

      **4. Check SMS messages:**
      – Carefully read the SMS to check for links or clues explaining how the payment was triggered.
      – Do not click on any links if you are unsure about the sender.

      **5. Report fraud (if necessary):**
      – If the payment is not refunded, report the incident to Vodafone and, if applicable, to the Federal Network Agency. They can help stop illegal charges.

      **6. Monitor your phone bill:**
      – Keep an eye on your bill in the coming months to ensure no further unauthorized charges occur.

      **Important note:**
      It could also be a phishing SMS. Verify whether the message genuinely comes from Vodafone. When in doubt, call Vodafone directly using their official contact number to confirm.

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