
Stavo cercando di andare da Neuss Sud a Völklinger Straße e per errore ne ho comprato uno a Völklingen (il prezzo che pensavo fosse quello giusto era quello che pensavo fosse 6,41 EUR) questo costa comunque 64 euro per cancellarlo
https://i.redd.it/0wjg5zqqh4pc1.jpeg
di Clow14
14 commenti
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Can’t seem to edit, for context Düsseldorf
No, that’s your ticket now. I mean, you paid for it, weren’t you a little suspicious about the price?
Printed ticket from an automatic ticket machine? I think your only hope is to get hold of a DB clerk or call them and hope for the best. But I wouldn’t be surprised if you’re screwed.
Go to a counter and ask. It says it will cost to get the ticket refunded from the first day of validity. So you won’t get all your money back. And you probably need to do it today.
go to the info booth in your nearest larger trainstation and tell them you bought the wrong ticket. they will help you with the refund process. it will cost you a small fee though as stated on the ticket itself
Yes, you will be able to go to a Reisezentrum (**not the DB Information!**) and return the ticket. You will get back the money you paid minus 19 Euro processing fee.
You have 6 months time to do this.
The relevant section is Tarifbedingungen Deutschlandtarifverbund 4.8.8
Hey ! I am from Neuss, too. „Further Str. 1“ there is a DB spot where you can go and talk with the employees. Don’t know if that’s in the station. A few years ago it was.
Hell man thats a nasty price, why didnt you get a Deutschlandticket? Its 49€ and covers all “Nahverkehr” for a whole month. Only ICE is not useable with it.
Oof, man that’s brutal. The destination name in combination with the price being the same is brutal hahahah. Good luck. If you plan on staying even a bit longer in Germany download the DB app, much easier to navigate than the ticket counters
Why don’t you just buy Deutschland Ticket ?
So little update, you guys where right. Was able to cancel it at the train station. It cost me 20 EUR to cancel it but still easy less than 64.10
Neuss süd has no info booth. The next one is Neuss HBF. Its one stop. Try and ask there
Why man, you can visit [Völklinger Hütte](https://voelklinger-huette.org)