Ho ordinato e usato l’imballaggio DHL più di 10 volte, e non uno di loro ha consegnato correttamente il pacchetto a casa mia, il 90% delle volte ricevo un’e -mail che mi dice che nessuno era a casa quando sono abbastanza divertente da casa ogni giorno e oggi era lo stesso BS.
Come voi ragazzi potete vedere nella foto alle 12:39, il mio pacchetto non era stato verificato come non disponibile per la consegna, e 2 minuti dopo ricevo un’e -mail che mi diceva che nessuno era a casa, nessuno ha suonato il campanello, nessuno mi ha chiamato, nessuno mi ha mandato un messaggio. Certo, è di 1 giorno per me andare al filiale e ottenere il mio pacchetto, ma questo è stupidamente esasperante, non ho mai avuto problemi con Amazon e posso dire che la politica di consegna che c’è della spazzatura calda, ma sorprendentemente ogni pacchetto è stato consegnato puntualmente, il che è divertente perché non ho mai avuto un singolo pacchetto DHL consegnato perché sembra che i conducenti non vogliono chiamarmi / suonando la campana.
È solo con me che queste cose accadono? UPS è migliore?
DHL è quasi un no-no per me.
https://i.redd.it/i26eyp1tm0se1.jpeg
di Hanzshaha
11 commenti
oh yes dhl is hot garbage, we need one person to sue their A..ss so they collect their Shi..t together.
DHL is by far the best one.
Maybe the delivery guy doesn’t like his job.
Well yeah they are but sad thing they are the best delivery service still. Last 6 deliveries i was home waiting for delivery or gave permission to leave infront of door and each time found notice that nobody was home and i need to pickup package
Always choose the in front of the door option ( zustellung moeglichkeiten )
DHL is the best one, stay away from Hermes tho
>not a single one of them delivered properly the package in my home, 90% of the time I get a email telling me that no one was home when funny enough I work from home daily, and today was the same bs.
There may be a problem with your address. From time to time, a delivery route has to be interrupted or individual parcels cannot be delivered and are therefore redirected to a branch, but if none of your parcels have arrived correctly, this is not normal.
>Is UPS better?
At your address? Maybe. But certainly not in general.
DHL is the most reliable parcel service, at least on average in Germany. While I have often had major problems with providers such as UPS, Hermes or DPD, DHL has worked flawlessly at every one of my addresses so far.
The dense network of Packstationen and Paketshops is also a big plus. If things go badly, there may only be a UPS office every ten kilometers in your town, but DHL parcel stores are practically on every corner.
IMHO, it depends on the person doing the last mile.
A few weeks ago, an Amazon driver threw(!) my order out of his car window to our front yard while it was gently raining.
Last week a GLS deliverer didn’t find the door bell, took the package back to his car. I ordered another delivery (Zustellversuch) online with permit to lay it down by the door (Abstellerlaubnis). Next day it was “delivered” broken in half.
Never had problems with DHL people here.
I’d suggest you go on a strict DPD and Hermes Diet, see how that makes you feel.
DHL is the best, by far.
It may be a regional thing. DHL is far better than e.g. Hermes in my area.
You can request a zweitzustellung, forcing the delivery person to deliver the parcel again. Or write a complaint about them, detailing what happened. In my experience complaints actually are read and can get the delivery guy in trouble
We all have been victims of this. I think whenever the size of packet is larger than they can fit into your mailbox, they just drop a pickup message in your mailbox.
Worst thing they do to me is, they drop the package to farthest post station from my house with worst bus connection.