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    1. BestButtons on

      > A man was forced to make a frantic 999 call from outside an A&E department as he said hospital staff refused to help a seriously ill friend who was having a seizure.

      > Frank Bourne, 74, rushed Debbra Phillimore to Maidstone Hospital in Kent, but when he asked for help to get her out the car a nurse told him it was “not her problem”, he said.

      > After Mr Bourne told the 999 operator that staff had refused to help, he said they dispatched an emergency ambulance to take Ms Phillimore into the hospital.

      > Initially the 999 call handler told Mr Bourne to go back inside the hospital and ask again for help.
      > Mr Bourne told them that they had refused to help.
      > “I could hear someone in the background trying to get in contact with the hospital but nothing happened so the 999 operator said he would send an emergency ambulance immediately,” he said.

      Surreal.

    2. discocoupon on

      Services relating to health, social care and social work are getting much worse.

      Ever since Covid there has been a noticeable deterioration in how roses services are administered.

      Despite many of the staff being well paid, with good protections and pensions. They treat those of us who use them with the worst possible attitude. As an issue to be moved on rather than a human to be helped.

      Depleting resources only go some way to explain this.

      The public sector really needs to have a look into itself to address this or it will be done for them as sympathy for their plight diminishes.

    3. Opposite_Orange_7856 on

      Never read an article with so many contracting statements. You’d think it was the Daily Mail, not the BBC.

      There isn’t just an excess of staff in A+E that can just drop what they are doing and collect patients from outside to get them in.

    4. Ruby-Shark on

      The absolute fucking state of the country. That nurse should be fired at a minimum, and prosecuted for criminal negligence.

      Edit: All my downvoters probably white knights for Lucy Letby too.

    5. bobblebob100 on

      Lack of detail in the story to know exactly what went on and why the staff didnt help

      But aslong as we can critise the NHS what do details matter

    6. TheLightStalker on

      You would be shocked at what goes on inside. Nurses pretending they can’t hear you. Saying they’ll be one moment and never coming back. Loosing the keys to the medicine trolley and frantically searching every room.

      I’ve seen patients calling 999 because they’ve had their catheter neglected. Patients being continuously denied going home because their diabetes is so poorly controlled by the nurses because they miss their rounds.

      The list goes on.

    7. RecedingQuickly on

      Maidstone hospital is the pits anyway, I remember years ago a girl getting wheeled in on a wheelchair very clearly in agony, screaming a reasonable amount, her feet looked like they both had been smashed to pieces and a doctor had the gaul to come out and ask her to be quiet, I started laughing because I couldn’t believe he walked out just to say that.

      She was wheeled into a room and given whatever it was to make her stop screaming after about 5mins, was wild.

    8. Billy_Daftcunt on

      Ha. If you’re 55 and under – we’ll die like this!

      I’m 35, and I might die with dignity soon (probably not)

    9. Far_Conclusion_9269 on

      All the BBC does is try to drag our services down. Every other day it seems to be another story. Well, on this same day in Maidstone I guarantee there was an example of doctors and nurses doing amazing things to save a person’s life

    10. WollemiaShagger on

      111 also refuse to speak to you if you’re in a moving vehicle, even as a passenger. Pulled over on the side of a country road and they start asking for postcodes. Lunacy has taken over.

    11. Acrobatic_Pianist_52 on

      Was talking to a group of theatre nurses last week and they ALL thought the NHS should be privatised to guarantee patients a minimum level of care.

      Some of them had worked in the NHS for over 25 years. They all thought the way it’s currently run is dangerous.

      I thought that was interesting because it’s often made out privatisation is a money grab but they wanted it because the care they’re currently giving out is awful.

    12. TheBig_blue on

      If she made it into hospital and from there was not deemed to be in serious danger by the staff they did the right thing but not treating her immediately.

      You have to treat the sickest people first. If you’re in A&E constantly being bounced to the back of the priority list you should probably be in urgent care or day clinic instead.

      As shit as it is, having a seizure is not generally a life threatening incident.

    13. Before everyone sharpens their pitchforks and gets their lynch mob torches ready think twice.

      This article does not say what was actually wrong with her.

      Imagine if “After examining Ms Phillimore, she was discharged from A&E with advice about watching horror movies before bed.”

      Imagine you’re a nurse. You’re frazzled after back to back patients all day coming in with “I’ve got a headache and my GP said come here for tests”, “111 sent me here”, “I’m bad with my nerves”, “I’ve got severe anxiety and need help” etc etc.

      Then a car pulls up outside and a seemingly articulate and able bodied person points to their passenger who is talking and also appears able bodied. Just as you’re rushing to get sample results to get back to a doctor to get someone discharged.

      Then that person says “Would you mind helping me get her out of the car”

      Breaking news. Human nurse under extreme pressure has human reaction.

      A&E is a melting pot of genuine cases, the worried well, and the flotsam of other health care providers covering their backside by referring patients to A&E for “urgent tests”.

      It’s as broken as our benefit system as nobody wants to say no.

      Ms Phillimore will be back next month no doubt. Calling an ambulance to her house this time to make sure she gets in.

      That’s the ambulance your family needed at their car crash, but hey, you got your pitchforks out for Ms Phillimore.

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