Mamma e figlia trovate morti a casa mesi dopo il 999 appello
https://www.bbc.co.uk/news/articles/cm2z36yzzdlo
di pointsofellie
Mamma e figlia trovate morti a casa mesi dopo il 999 appello
https://www.bbc.co.uk/news/articles/cm2z36yzzdlo
di pointsofellie
12 commenti
That poor lady, and her poor daughter.
Apologising for all the errors they’ve made is such an insufficient response to the loss of two lives.
She called for help. I can’t imagine the fear and suffering she felt waiting for the help that never came. I can’t imagine what her poor daughter went through once her mother had passed. I don’t even want to consider how long she might have lived with her own deceased mother before her own passing.
There should never be an excuse for something like this to happen. There are no apologies that will ever fix this.
Unbelievably horrific. Should not be possible in this country.
Wow! The call handler and the supervisor really messed up here. I struggle to believe it’s an isolated error. If the situation hadn’t resulted in two deaths, it wouldn’t have come to light.
I’ve said it before on Reddit. People need to integrate in their community. Offer to help others, hang out, volunteer. It takes a village to raise a child. That nobody noticed these two women missing for months suggests they had isolated themselves.
Just awful and so so sad no doubt “ lessons will be learned”
“Would you send an ambulance? Please come, please,” were the last words she said on the phone before the call ended.
Giving evidence, Susan Jevons, a paramedic and head of the coroners service at East Midlands Ambulance Service (EMAS), said an attempt was made to call Alphonsine back with no answer.
“The ambulance didn’t go to the address because the emergency medical advisor, thinking it was an abandoned call, closed the call down,” Mrs Jevons said.”
What on earth was this person thinking? How could you possibly think it was an abandoned call. I hope this person is no longer working in this role and mandatory training and SOP is revised. This is so negligent.
Rest in Peace.
>In a transcript read out at the inquest, the call handler asked several times what language Alphonsine spoke and whether she needed an interpreter.
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>Despite not responding to those questions, she gave her address and asked again for an ambulance. “Would you send an ambulance? Please come, please,” were the last words she said on the phone before the call ended.
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>Giving evidence, Susan Jevons, a paramedic and head of the coroners service at East Midlands Ambulance Service (EMAS), said an attempt was made to call Alphonsine back with no answer.
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>”The ambulance didn’t go to the address because the emergency medical advisor, thinking it was an abandoned call, closed the call down,” Mrs Jevons said.
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>She added that should “never had happened” as they had her address, telephone number, and details of her symptoms.
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>An internal investigation found there was a “missed opportunity” for an ambulance to attend the day Alphonsine called.
I’m not normally one to join up with the “SACK THEM!!! 😤” brigade but, yeah…
It would seem that the call handler was having difficulties understanding her, but seemingly not too much given they also were able to take her details and symptoms. Gross dereliction of duty that likely directly led to this poor woman’s death. This person has no business being in a position where other people’s lives are in their hands. Not even sure they should be trusted to man the phone at the local takeaway, to be honest.
Can’t help but wonder if race played a part here. Would they have classed it as “an abandoned call” if the accent had been obviously white British?
A woman called 911 pleading for help, they had her address. They let her die and daughter starved to death slowly because no one bothered to go.
Is it just me or does it seem like there’s a lot of these stories coming out of Nottingham recently? What’s going on with the NHS there?
Absolutely horrifying.
It appears that poor Loraine slowly starved to death after her mother died.
It sounds like she lacked the capacity to leave the house alone to ask for help.
Why on earth did they not send an ambulance when they had all the necessary details!?
> Alphonsine’s medical cause of death was proposed as pneumonia while her daughter’s was “unascertained”, pathologist Dr Stuart Hamilton said in evidence.
Sounds like the daughter died because noone was sent out to help either of them when the mother called pleading for help. Absolutely appalling.
“missed opportunities” sounds so trivial, not that 2 people died after one of them specifically asking for an ambulance, FFS