Segreti di Ryanair: regole di trucco, limiti di barba e commissione per gli snack
https://www.thetimes.com/world/ireland-world/article/what-its-like-to-work-for-ryanair-wxlgqkjgw?utm_source=reddit&utm_campaign=ireland&utm_medium=story&utm_content=branded
di TimesandSundayTimes
9 commenti
Ryanair has confirmed it pays its cabin crew staff a 10 per cent commission for all onboard sales, including food, beverages and retail items purchased by passengers during flights.
The budget airline also admitted that “at the end of the summer” it will increase the €1.50 bonus it pays to departure gate staff for identifying passengers with oversized cabin luggage, following a report by The Sunday Times.
Documents belonging to former Ryanair staff seen by this newspaper, along with anonymised interviews, provide an insight into what it is like to work for the airline.
Most cabin crew staff based in Ireland are contracted by Crewlink Ireland, a Dublin-based recruitment firm that partners with a number of airlines, including Ryanair, Buzz, Lauda Europe and Malta Air.
In such cases, all interviews are carried out by Crewlink, which is also responsible for recruitment days and training courses.
Following a successful interview, new recruits are invited to take part in a six-week training programme, which is often located abroad in one of Ryanair’s 95 bases, but are told to pay for their own accommodation during this period.
One former cabin crew member said they had to pay almost €2,000 for accommodation during their six-week training in Milan, Italy.
Incentivise all customer-facing staff to work against the customer. What could go wrong?
Commission on inflight sales has been around for a long time. Girlfriend of mine 25 years ago was getting commission on her inflight sales – she worked for a now defunct airline called Transair. She and her colleagues stole more miniatures than they ever sold I’d say. We used to have hundreds of miniature bottles of Metaxa in the flat. Don’t know how they got away with it. Then again she for paid shit money – I think it was around €7-8k a year.
Don’t fly them by choice
For anyone in an EU airport who experiences the hassle with the bags, film the bag going into the bag gauger but make sure no one is filmed. Pay the fee if they insist then raise it with the Aviation Regulator in Ireland and use the video footage as proof . Arguing with them at the counter is pointless.
Daughter is cabin crew. They absolutely fucked her this month with her wages, decided to randomly pay her €57 instead of the 2k she was due. No reason, just withheld. She can’t do anything but wait til next month and hope it goes in with that month wages. She leaves for a different job, they expect her to pay €2k bonus back even though that whole amount hasn’t been paid out. So yeah, fuck Ryanair. She wasn’t the only one either, and apparently this is common with them.
No wonder you dont have a moment of peace onboard Ryanair.
You have to pay extra for a beard now? Ffs, they’ll charge you for anything that lot
Q