Ebuyer entra in amministrazione

It’s been purchaed by Mike Ashley’s Fraser Group, so I expect they’ll be selling Slazenger PC cases in no time.

ebuyer used to be great, I bought components for several PC builds from them. It also used to have a lively community forum.

But the last 5 years or so they’ve never been the cheapest and often didn’t have stock of what I wanted. I mostly use Scan now.

I don’t think Frasers Group (Mike Ashley / Sports Direct) will make it any better.

I wasn’t aware they were struggling, I’ve used them for as long as they’ve been around and they’ve always provided a decent service. Unfortunately as long as people keep turning to Amazon we’ll only see more British companies go to the grave (or to the vulture capitalist who will management consultant the remains until it fails).

Deserved. I’m only surprised they hung around for so long. There was a time when Ebuyer was responsible for more complaints than every other business in South Yorkshire. The BBC radio 4 consumer program had an entire episode dedicated to Ebuyer.

They notoriously removed their contact details from their site making it harder to complain. They were forced to put them back.

They were also terrible for refusing returns. Dead pixels on your new monitor, if it’s no more than 4, no return. That was one of their policies once.

I’m a CCL guy now, personally. Had nothing but great experiences with them.

Folks, try not to buy your PC stuff off amazon. You’ll be glad you didn’t.

Fuck, I used them for years, never had any issues with them! Time to find another company to trust!

A damn shame, I hope it finds a better life in the digital sky with Jungle; lighting one up for my boy eBuyer right now x

Shame to see ebuyer go. I’m sceptical of Frasers to turn it around.

Tbh a large amount of my last upgrade came through Amazon. Not all, but a chunk of it because of next day delivery and their returns process has been easy. I hate it. But its resources make it too accessible and convenient in ways others can’t compete

I don’t recall the last thing I bought from ebuyer though. I can’t even check because their website has gone. Judging from emails, laptop memory in 2023 i think. What a massive drop off from them. Something in the last year?

I’ve used Overclockers and Scan.UK more recently than ebuyer.

I’ve not used them for ages mostly due to them using Yodel while Scan use DPD and Overclockers use either DPD or DHL. Shame as they used to be really good

I’m honestly surprised it took this long. I’ve not gone near them in years after they tried ripping me off.

Yes, the same scandal that had pictures of their office with a scoreboard for “RMA’s Refused”…

Not surprising, they just haven’t kept up with consumer expectations. Last time I looked at getting some stuff they still offered about 4 different delivery options, with free delivery not arriving for over a week.

I can order from Amazon and have it next day, sometimes the same day now. Even CCL offers next day delivery for free over a certain spend threshold.

And before the usual ‘yes but if you order from Amazon you’ll get cat litter’ – I’ve ordered countless high value items from Amazon and never once had a problem. Obviously it does happen – but if ebuyer were shifting the same volume of sales as Amazon, then it would happen to them too.

Wow, that’s quite a shock! I remember buying bits for my first proper PC from them back in 2003. I bought some more stuff from them last year and my account from 2003 was still there and could see my original orders haha

Shame! They used to be my go-to alternative to Amazon 😞

I recently upgraded my PC with new GPU, CPU, motherboard, and RAM – Scan and Overclockers won out on pricing every single time for each individual component (in the end I got GPU from Scan and the rest from Overclockers). I remember Ebuyer and CCL both being more price competitive a few years ago when I was last looking, but something’s changed since then and they both seem overpriced now. I want to see healthy competition in this market, but you need to actually bother competing if I’m to use your business.

Good. They used to be my go to but then the stories and pictures of RMA and warranty slap down competitions by eBuyer and prices that aren’t competitive meant I went to Scan or OC for almost all my build stuff. I’m a massive nerd and have spent tens of thousands in the last decade on kit.

Ah what a shame, the first computer i built, i brought almost all the components from them.

Bought by Sports direct, so all deliveries are now going to cost £9.99.
Want to do click and collect or pick up from a locker? £15.99.

I used to love Ebuyer. Their selection had really dropped though the last time I got components.

I did wonder. I used to use ebuyer all the time. After spending a few years not using them I recently looked at buying a stick of ram on their website. Almost everything I was looking for was out of stock

Wow, my recent purchase experience makes more sense now.

Having been an extensive customer from the early days, I’ve been going elsewhere for years now with my dwindling tech purchases – finally to decide I’d return recently for a big NAS hard drive purchase.

They arrived in an oversized box without any additional packing, so were bouncing around hitting each other with minimal movement of the outer box – who knows what they would have experienced from the delivery carrier.

Unsurprisingly I had DOA’s and had to go through RMA to get them replaced immediately, while still being unhappy with the working ones I now consider at risk of early failure.

I was totally shocked, as this wasn’t what I remember from earlier years and vowed not shop there again.