Sono oltremodo frustrato. Ho una fattura da pagare. Ogni volta che inserisco i dati sull’app Sparkasse mi dice che non riconosce il nome del conto (non corrisponde all’iban).
Ho paura di indovinarlo a questo punto perché è una somma di denaro abbastanza elevata che non posso permettermi di perdere.
Ho provato ogni ripetizione dei nomi del medico senza alcun risultato, il nome sulla busta, ho cercato indizi nel sito Web, ecc.
Ho MOLTO problemi di udito e ho chiamato due volte il numero per farmi riattaccare a causa del mio pessimo tedesco e non riesco a sentire bene la risposta.
Sono seduto qui in lacrime di frustrazione.
Cosa devo fare? Se inserisco un nome errato, semplicemente non verrà inviato o si perderà nello spazio o qualcosa del genere?
Ho provato a inviare loro un’e-mail due settimane fa e la settimana scorsa e nessuna risposta. La fattura scade oggi e non posso più aspettare.
E sì, ho anche fatto una foto del conto.
Qualche consiglio? Sto male e sono stanco e voglio solo pagare il conto 😩
https://www.reddit.com/gallery/1o5e575
di Munich11
9 commenti
Go to the bank in person or call the place that is supposed to get the money.
Just say that you want to continue regardless? I have the option for that.
Oh, yeah, the verification is going to bite some people really hard, because the account names are often enough not aligned with what they specify. You’re only one of the first to run into these problems.
Your bank *should* offer you to send the money anyway at your own risk; if you’ve got the IBAN absolutely right, it *should* still arrive then. (And AFAIK, if you ignore the warning, it’s the same system as before verification where it’s your own fault if you send the money into nothingness. But I’m not totally sure on that either.)
Just had this with my mother this weekend, she also tried every variation of the pharmacy’s probable account holder name. Companies will have to step up and add their account holder names to letterheads and invoices and whatnot.
As long as the IBAN is correct, you can perform the transaction, getting the Name wrong will not make you loose the money.
Banks matching “Name <-> IBAN” is mandatory for a couple of days now, but you can still override the check.
Ask the Praxis for the correct name if you are unsure.
But you should be able to make the transaction even with a wrong name as long as the iban is valid. The App should show you something like „name does not match, do you want to proceed?“
This is something that came into effect a few days ago, banks have to match the account name to the one you enter to prevent fraud. I also think it’s a bit frustrating, specially when dealing with companies, since it might very well be that the company name doesn’t exactly match the name on the account.
If you German is too bad to be understood on the phone, then maybe you could go there and ask in person?
I’m not sure if you can still send the money when the name doesn’t match, I had the impression the meassure was a “security check” of sorts but that you could send the money either way. If that’s the case then I would just send it if you are sure the IBAN is correct.
You can still send even if they don’t match…
Yes, started at Oct 9, you need the real account name. This new process makes some chaos.
[https://www.brusselstimes.com/1785663/money-transfers-eu-banks-now-required-to-check-names-and-ibans-match](https://www.brusselstimes.com/1785663/money-transfers-eu-banks-now-required-to-check-names-and-ibans-match)
The IBAN includes a checksum. If you can send money there, it’s likely correct. The chances that a typo would still make a functioning IBAN (Checksum is correct AND the account actually exists) are close to zero. Based on that you should be able to skip the name validation without problems.