La caffetteria si scusa con la famiglia in lutto per lo “scherzo malato” dopo che un membro del personale li ha definiti “depressi” al momento della veglia funebre
https://www.lbc.co.uk/article/coffee-shop-apologises-wake-depressed-5HjdSPx_2/
di tylerthe-theatre
4 commenti
Their treatment is terrible and that sounds like an absolute shit coffee shop. That said, is it really appropriate to have a wake just show up at a business that’s not really geared for events like this, or with staff who aren’t trained or equipped to suddenly deal with 40 grieving people?
They didn’t just call them depressed – it was “depressed f****rs !”
As someone who has just had to arrange and attend a wake – this is disgusting. It is one of the hardest days of your life – the last thing you need is staff like this !
The coffee shop owner didn’t seem overly concerned in the article – using the ages as an excuse (despite saying she wasn’t). She is as much to blame for hiring staff with such an attitude ! She was also saying not to launch a hate campaign against the shop – what does she expect the repurcussions to be !
Luckily for us, the staff at our wake were the complete opposite. They complimented our family and our family enjoyed having them around. They were more like family than staff ! It made the day so much easier and a very bleak day just a little brighter.
I believe it has been dealt with appropriately and at length.
> Appropriate disciplinary action has been taken, the staff member was suspended immediately, and formal procedures have followed.”
> The coffee shop added that the family was issued a full refund without delay, while the staff member has written directly to the family to apologise.
What more do they want? Get over it