Happened to me multiple times in chain hotels, though I do travel a lot.
Sometimes they’ve told someone my room number, but not given them that key, but they still spend ages at the door fiddling with the handle (understandably), which could be a bit unnerving if you’re alone.
A couple of times they’ve had the actual key and tried to walk in, so always have the chain on!
Also had housekeeping walk in a couple of times without knocking, because they thought the room was still vacant and were coming in to add another toilet roll or something.
Away, **always have the chain on**. And also good to have your own safety item too, like a door-stop shoved under the door. Especially if you’re a single travelling woman.
No-Mark4427 on
Was gonna say, they addressed it in the article but kinda bonkers that this happened right after they supposedly changed all their security policies and so on, how does this even happen from a systems perspective for someone who has never worked a hotel desk? Surely the person checking them in and sorting the key out would have known people were checked into the room.
I went to a Travellodge last week and they wouldn’t even give the keys for the 3 rooms to the person that booked the whole thing, it had to be the people who were staying in each room being given the key directly.
Historical_Owl_1635 on
I’ve had this happen to me.
Checked into a hotel, went into the room that was already filled with somebodies stuff.
They weren’t in the room at the time so I doubt they’d ever know. Makes me wonder how often it actually happens.
Tits_McgeeD on
It happens from time to time. I worked reception sometimes colleagues would put guests in a room but not put it in the system, then when the next person checks in the room shows as avaliable so gets assigned to to the new guest
What happens is they open the door, apologies, then we apologies and get them a room sorted and thats usually the end of it.
fisico002 on
Twice in IHG hotels I’ve arrived and been checked into rooms which when I went to them already had someone in them – total staff error at check in and different from
member of the public who walks up and says key for 207 please and the staff hand it over
Wassa76 on
Not Travelodge, or even in the UK.
We were semi drunk and checked in to a prebooked hotel (3 bed suite).
They gave us a keycard, and we opened the door, and before we even turned the light on someone ran in and bellyflopped the nearest bed. Turns out there were 2 people asleep in it!
We ran out of there so fast! But had a good chuckle once we were given the right key.
ClaidArremer on
I’d love to think the person in the photo is the stranger. Adds a layer of humour to the proceedings.
gopercolate on
Happened to me, walked in, saw people’s stuff and walked right back out. Make me uncomfortable about leaving valuables in the room when I left, so I was lugging around stuff every time I popped out. Such fun!
Hashtagbarkeep on
I spend a lot of time in hotels, this happens infrequently, but does happen. At the end of the day you can have a million SOPs but if the act of printing and giving out keys is by a human, then there will be mistakes. This is probably an issue because it’s Travelodge and they didn’t handle it well. Would think the Savoy would be better at fixing that mistake.
Exxtraa on
This seems to happen more than expected. They gave me anemone else’s key too. I walked in and thought the room looked a bit messy. Looked closer and saw a phone on the bed an some empty rubbish on the desk then I realised. Front desk didn’t seem bothered.
tehweaksauce on
I once went to a chain hotel that had numbered code locks on the doors. I went with some friends and we had two separate rooms. On my door I noticed the code box was pretty flimsy and I gave it a little wobble and it detached from the door. Inside the box was a little cable that could unplug from the attachment.
Out of curiosity I took it down to my friend’s room and switched the code box on the door with my room’s one and sure enough I could punch my code and open the door. Technically I could have used my code box as a skeleton key to get in to any and all of the rooms.
Potential-Garage170 on
They gave me a p*ss stained mattress and leaking air conditioning unit 👀
disaccharides on
It’s happened to me many moons ago at a Britannia I was staying at for work.
I was sat at the little desk thing, playing football manager with a whiskey (out of a mug, as I’m so classy) and the door just magically opened, queue the woman and husband bursting into the room (had no idea I was there) and they were smooching and getting handsy. They clocked the lights were on, apologised profusely and I got breakfast for free for the rest of the stay. (It was already comped on my diem,), strange day.
blue_peregrine on
This happened to me in a Travelodge about 9 years ago, I was travelling alone for work and two drunk blokes were checked into the same room as me – I was in bed asleep at the time, they were absolutely horrified and so apologetic and immediately left but it was terrifying and I got no sleep at all. Could have ended much worse for me, as a young woman in my 20s.
Good to see nothing has really improved 👍
explax on
I’m kind of surprised this is a news story.. this has happens a lot
Bimblelina on
I just use the dead lock once I’m in.
Have stayed in loads of hotels, works a charm. And fire safe in case of emergency.
17 commenti
[deleted]
Happened to me multiple times in chain hotels, though I do travel a lot.
Sometimes they’ve told someone my room number, but not given them that key, but they still spend ages at the door fiddling with the handle (understandably), which could be a bit unnerving if you’re alone.
A couple of times they’ve had the actual key and tried to walk in, so always have the chain on!
Also had housekeeping walk in a couple of times without knocking, because they thought the room was still vacant and were coming in to add another toilet roll or something.
Away, **always have the chain on**. And also good to have your own safety item too, like a door-stop shoved under the door. Especially if you’re a single travelling woman.
Was gonna say, they addressed it in the article but kinda bonkers that this happened right after they supposedly changed all their security policies and so on, how does this even happen from a systems perspective for someone who has never worked a hotel desk? Surely the person checking them in and sorting the key out would have known people were checked into the room.
I went to a Travellodge last week and they wouldn’t even give the keys for the 3 rooms to the person that booked the whole thing, it had to be the people who were staying in each room being given the key directly.
I’ve had this happen to me.
Checked into a hotel, went into the room that was already filled with somebodies stuff.
They weren’t in the room at the time so I doubt they’d ever know. Makes me wonder how often it actually happens.
It happens from time to time. I worked reception sometimes colleagues would put guests in a room but not put it in the system, then when the next person checks in the room shows as avaliable so gets assigned to to the new guest
What happens is they open the door, apologies, then we apologies and get them a room sorted and thats usually the end of it.
Twice in IHG hotels I’ve arrived and been checked into rooms which when I went to them already had someone in them – total staff error at check in and different from
member of the public who walks up and says key for 207 please and the staff hand it over
Not Travelodge, or even in the UK.
We were semi drunk and checked in to a prebooked hotel (3 bed suite).
They gave us a keycard, and we opened the door, and before we even turned the light on someone ran in and bellyflopped the nearest bed. Turns out there were 2 people asleep in it!
We ran out of there so fast! But had a good chuckle once we were given the right key.
I’d love to think the person in the photo is the stranger. Adds a layer of humour to the proceedings.
Happened to me, walked in, saw people’s stuff and walked right back out. Make me uncomfortable about leaving valuables in the room when I left, so I was lugging around stuff every time I popped out. Such fun!
I spend a lot of time in hotels, this happens infrequently, but does happen. At the end of the day you can have a million SOPs but if the act of printing and giving out keys is by a human, then there will be mistakes. This is probably an issue because it’s Travelodge and they didn’t handle it well. Would think the Savoy would be better at fixing that mistake.
This seems to happen more than expected. They gave me anemone else’s key too. I walked in and thought the room looked a bit messy. Looked closer and saw a phone on the bed an some empty rubbish on the desk then I realised. Front desk didn’t seem bothered.
I once went to a chain hotel that had numbered code locks on the doors. I went with some friends and we had two separate rooms. On my door I noticed the code box was pretty flimsy and I gave it a little wobble and it detached from the door. Inside the box was a little cable that could unplug from the attachment.
Out of curiosity I took it down to my friend’s room and switched the code box on the door with my room’s one and sure enough I could punch my code and open the door. Technically I could have used my code box as a skeleton key to get in to any and all of the rooms.
They gave me a p*ss stained mattress and leaking air conditioning unit 👀
It’s happened to me many moons ago at a Britannia I was staying at for work.
I was sat at the little desk thing, playing football manager with a whiskey (out of a mug, as I’m so classy) and the door just magically opened, queue the woman and husband bursting into the room (had no idea I was there) and they were smooching and getting handsy. They clocked the lights were on, apologised profusely and I got breakfast for free for the rest of the stay. (It was already comped on my diem,), strange day.
This happened to me in a Travelodge about 9 years ago, I was travelling alone for work and two drunk blokes were checked into the same room as me – I was in bed asleep at the time, they were absolutely horrified and so apologetic and immediately left but it was terrifying and I got no sleep at all. Could have ended much worse for me, as a young woman in my 20s.
Good to see nothing has really improved 👍
I’m kind of surprised this is a news story.. this has happens a lot
I just use the dead lock once I’m in.
Have stayed in loads of hotels, works a charm. And fire safe in case of emergency.