Ciao a tutti, sto prenotando questo biglietto insieme a Deutschlandticket. Da Kaiserslautern a Karlsruhe si effettuano treni regionali. Ricordo che prima i diritti del passeggero valevano solo per la tratta per la quale ho un biglietto valido, ma ora l’ho visto. Sono cambiate le regole o ho frainteso qualcosa?
Grazie!
https://i.redd.it/w82hcfq8p13h1.jpeg
di Lazy_Reception_7056
3 commenti
Kaiserslautern -> Karlsruhe is not part of the ticket you purchase. ( so that part does not apply to it will not be part of the ticket)
The FAQs on the official website haven’t changed, and I can’t find any announcement of a rule change.
The original German is similarly ambiguous: since the regional trains are not included in the ticket *price*, it’s not clear to me whether or not “your ticket” includes only the trains you paid for, or all the trains on your itinerary (which isn’t a ticket).
Since the official FAQs still state that you can’t claim passenger rights if you miss your long-distance train because your regional train was delayed, I’d assume that that still applies and the rules haven’t changed.
The thing to remember is this: The _trip_ information that you see there is different from the actual ticket.
– You planned a _trip_ from Kaiserslautern to Nürnberg
– You have a _ticket_ from Karlsruhe to Nürnberg
The first leg is **not** part of the ticket in any way or form; the DB Navigator is just showing you the trip information as an information. If you switch to the “ticket” tab, the writing on the ticket will say Karlsruhe -> Nürnberg
The passenger rights _will_ apply to the entire ticket that you bought; which is from Karlsruhe to Nürnberg. If you have multiple tickets, the [passenger rights only apply for each single ticket, not the combined journey](https://www.bahn.de/faq/welche-fahrgastrechte-ansprueche-habe-ich-wenn-ich-mehrere-fahrkarten-nutze). If you buy a single ticket for an entire trip, then the passenger rights apply to the combined trip.