Ciao Leute! Ho appena ricevuto per posta una lettera preoccupante e non sono sicuro di cosa fare. Così lo scorso ottobre mi sono recata da un Naturopata, ed essendo assicurata privatamente, ho ricevuto sempre le fatture da pagare tramite lettera. A volte ci vogliono un paio di mesi, ma in questo caso non l’ho mai ricevuto. A febbraio ho anche inviato un’e-mail alla Praxis chiedendo informazioni sulla fattura, alla quale non hanno mai risposto. E ora ricevo questa lettera, che da quanto ho capito è che hanno aperto una causa in tribunale contro di me. Cosa posso fare? Vorrei pagare il servizio, ma posso rifiutare le commissioni extra, visto che in realtà non ho mai ricevuto la fattura?
https://www.reddit.com/gallery/1dpq8sc
di angelicamrk
4 commenti
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You cannot ignore the letter. This is a default summons (Mahnbescheid). The court does not check if the claim is valid at this point. However, if you ignore it, the claim becomes valid and can be easily enforced. You have two weeks to react.
You could talk with the natuuropath – in person or by phone – to find out what went wrong. Maybe it can be settled without further hassle. Take the letter and your email from February with you. Ask for the invoice (the invoice no is on the second page. Make sure it’s the same number!).
Otherwise Check no 3 (you partially object the claim) and at no 4 you check “den Zinsen insgesamt” and “den Verfahrenskosten insgesamt”. This means you accept the claim but not the incurred costs. Only do this, if you have the invoice in question.
You could also tick no 2 (object all claims). This will end in court unless the other party gives up.
Not sure how to handle a Mahnbescheid after you settle the debt. I guess it’s no 2.
When in doubt, ask a lawyer.
Widersprechen and providing info, why you don’t agree. You can add the email you sent them. Maybe ask again for the invoice and then pay the money you owe (without all extra fees).
Had something like that to, wrote a lengthy letter and paid what I originally owed.
Case dismissed, never heard about them and did not have to pay the fees
Ps: act fast and document everything. Send per Einschreiben/Rückschein
If you don’t agree with the claim, react now so you don’t miss the deadline. If you miss it, the creditor can apply for a Vollstreckungsbescheid with which a bailiff can attempt to seize your accounts. If you do agree with the claim, the easiest thing would be to pay within two weeks as described at the bottom of the second page.