Il mio biglietto Deutschland non è riconosciuto durante il controllo. Sono uno studente in Germania e non ho avuto problemi a usare il mio biglietto Deutschland fino ad oggi. Ho dovuto andare con il treno 3 volte oggi e durante il controllo del biglietto per il mio secondo viaggio, dice che il mio biglietto non è riconosciuto. Strano se me lo chiedi perché il mio primo viaggio è andato bene, poi all’improvviso è successo. Ho provato a eliminare il mio biglietto e l’ho aggiunto, pensando che fosse un bug ma non ha funzionato
Questa è la foto del telefono del ragazzo che ha controllato il mio biglietto. Ha mostrato una combinazione casuale di lettere e numeri invece del mio nome completo (quello che ho coperto è il mio compleanno).
Qualcuno ha avuto lo stesso problema? gentilmente illuminami, grazie!
https://i.redd.it/yjs1ph1iklre1.png
di Educational_Aerie414
8 commenti
could have something do with the upcoming semester. I don’t know if your semesterticket is the Deutschlandticket or you get a big discount with your semesterticket. It could be possible that you need to revalidate your student Id to get the Deutschland Ticket working again
Huh? I’ve got no Semesterticket but Deutschlandtickets are always personalized…. That’s why you have to carry your ID with you while using it.
Am missing something?
!49
There are so many different entities issuing the Deutschland-Ticket. You‘ll need to disclose how you purchased the ticket to get help here.
Personally, I recommend you purchase your ticket through DB Navigator. I have had no problems with it so far (except once I got logged out and had to log myself back in).
I would call db or the Provider and ask whatsup. I had the same shere, i did pay, but my qr code didn’t change per month. Turned out that my account had a bug, due to me bein not german and paying with a dutch account.
They gave me a ‘new’ Deutschland ticket and now all works
Did it worked fine someday in March yet?
This looks like some technical problems at the side of your Deutschland Ticket Provider. Especially as it seems to have a valid signature (so it is technically an authentic ticket from a trusted seller), it just contains wrong info at the name field. Here it looks like they used some wrong encoding for your name.
You should contact the provider of your Deutschlandticket and ask him. Also if it’s really their fault, you should insist that they reimburse you for any fines you got from this…
If you are interested you can also try scanning your ticket with this Web app: https://vdv-pkpass.magicalcodewit.ch/
It shows you all data contained in the QR code.
That’s not really your problem. Contact your provider.
If you got a fine just prove your ticket was valid and you only pay an admin fee