CIAO,
Di recente ho ricevuto questo messaggio dalla banca. In generale, le mail dall’assistenza clienti sono talvolta piuttosto difficili. Ma questo messaggio è in cima a tutto. Hai avuto esperienze simili?
https://i.redd.it/l041gznwrkse1.png
di huma_lux
11 commenti
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What is harsh about this? You signed an agreement where you get 0.25% less interest rate when your salary is deposited into your BIL account.
As your salary is wired somewhere else this condition doesn’t apply anymore and you get to pay 0.25% more interest rate.
It helps reading agreements before signing them 😉
Nope. Just reading that message they say you don’t respect your end of bargain and they will charge for it. If you do respect it, just message back to correct it.
A formal information isn’t a threat imo
Sounds like you already got away with it for some time so they’re actually even doing you the courtesy of letting you know.
I don’t see anything wrong, unless perhaps you don’t have revenues
That’s pretty mild. Why don’t you have your income deposited at BIL?
I have a mortgage with BIL. Part of the agreement is that you have your salary paid into a BIL account. You apparently don’t, so they’re carrying out their penalties as you’re not honouring your signed agreement.
Maybe you should just respect the terms of the agreement your entered with BIL?
Normally every loan obliges you to domicile your income at that bank.
Apparently you are not following it or stopped following it, so they have the right to penalize you with an increase of the interest rate.
They are even polite and remind you what you can do to fix this.
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