Hey tutti,
Così sono diventato anche vittima della truffa Dein-Rundunkbeitrag. Ho inviato loro un widerrufsformular, ma secondo loro era troppo tardi. Ora il loro studio legale mi sta dicendo che dovrei pagare 40,67 €.
Quanto è sicuro ignorarlo? Possono venire dopo di me legalmente?
https://i.redd.it/jf176ws77kxe1.png
di swampogrelord2
9 commenti
It’s a pretty cheap private lesson about contracts. They told you that you have to pay 40,67 Euro when you press the button and you pressed the button.
What they’re arguing sounds conclusive to me, albeit I’m not a lawyer. Services can be exempt from Widerrufsrecht if they are completed before the end of the 14 days.
Ignoring it is a bad idea, they will just keep pushing for the money and it‘ll get expensive as soon as collections is involved or a court case started. It sucks having to pay 40€ for a service that is normally free, but better than having to pay 400€ later on.
Don’t ignore them. Ask a lawyer for help.
A general advice NEVER ignore bills. This can become really pricey debt collection companies take their job to get the money serious.
Edit, as far as I know, you will have to pay the money. But I am not a lawyer.
Have a look here: https://www.verbraucherzentrale-niedersachsen.de/themen/internet-telefon/onlineshopping/verwechseln-dein-rundfunkbeitragde-ist-kein-angebot-des-beitragsservice
You have a legal contract with them. Dont ignore them, pay.
Pay the 40 euro before it becomes more.
Next time read pages where you enter your address or payment details. You are the reason for the “Jetzt zahlungspflichtig bestellen”-button
Others had the problem before:
https://www.reddit.com/r/LegaladviceGerman/s/xuz0o1bK1x
Googling led me to this:
https://www.sr.de/sr/home/ratgeber/verbraucherfalle_beim_rundfunkbeitrag_saarland_100.html
This lawyer says that the legality of such a request must be checked for each case but offers a Musterschreiben to fill in and send:
https://kanzlei-hoffmann-kiel.de/colleon-ag/
And finally Verbraucherzentrale may be helpful:
https://www.verbraucherzentrale.de/aktuelle-meldungen/vertraege-reklamation/unrechtmaessige-gebuehren-auf-servicerundfunkbeitragde-sammelklage-eroeffnet-96353
Edit to say: I only browsed the articles but they basically say it’s important to refute any claims of Colleon AG in writing. If you have written to another company before, also write to them. Musterbriefe can be found online.
The Verbraucherzentrale link someone posted here already contains a template for a message to object to the payment.
What they are saying in this email, that the 14 day cancellation period made for contracts online doesn’t apply in this instance could be true. Exemptions would require a valid reason for not offering the 14 day cancellation period and notifying the user about this in advance.
However if you were mislead or made the contract under wrong assumptions, that could be an entirely unrelated reason to cancel the contract to what they are stating in this email.
I called ARD and asked if they actually did anything and ARD told me they didn’t get any documents from this company, so they want money but they didn’t do anything.