Heathrow Capo fuori portata durante l’arresto dell’energia dell’aeroporto mentre il telefono era in silenzio, le indagini si trovano
https://www.lbc.co.uk/news/uk/heathrow-chief-phone-silent-shutdown/
di ThatchersDirtyTaint
Heathrow Capo fuori portata durante l’arresto dell’energia dell’aeroporto mentre il telefono era in silenzio, le indagini si trovano
https://www.lbc.co.uk/news/uk/heathrow-chief-phone-silent-shutdown/
di ThatchersDirtyTaint
13 commenti
I work in a business with 50 people in which I’m always on call for issues. I get anxiety when I go somewhere with no signal.
How the hell did he have his phone on silent?
Everyone deserves a nights sleep. I’m sure he’s well paid but he’s not a 24/7 worker.
Having said that, there should have been some protocol, like an emergency landline that is always on, only for the most severe of emergencies.
Or they should have sent someone to his house in the absence of this.
You get the big bucks you take the big responsibility. He should have been contactable and been prepared to be on site quickly for such an issue. He is in charge of a major piece of national infrastructure and gets £5 million a year for the privilege. Being out of contact is just not acceptable.
People acting like the management team there is a one man band
They have disaster plans and there is a COO
“Looking at Heathrow’s preparedness, the report’s authors found the contingency plans in place “overall worked well”
I am just a worker bee doing 9 to 5, but my work phone is aways on and charged. Obviously it stays at home when i’m not working as i’m not on call.
My employer has been very grateful to be able to get hold of me when there’s an emergency that I can help with. The higher up the train of command, the more it is expected that you will have your work phone on.
ITT: People who have no idea what a COO does vs. a CEO
Unfortunate he couldn’t be raised but sounds like him being contacted wasn’t critical and the inquiry believes the correct decisions had been made.
Indeed speaks well of the chief exec the team felt willing and had the authority to perform the shutdown in his absence.
Even sounds like they’d considered this scenario and had technology in place to avoid it ‘Alerts known as F24 alarms’ doesn’t sound like a WhatsApp message. Unfortunately the tech failed them. Clearly they should have better testing for their emergency procedures here.
My boss was an “I’m paid so much because I’m always reachable for when you need to escalate”. Never answered his phone, didn’t matter if it was the power cutting out at 4am or someone dying in the entrance at 6pm. Also if you wanted to see him during his working hours, he’d rarely stop by. He didn’t like the negativity when all we wanted was for him to hire more staff so we could actually manage the place for him.
This is where pagers are a good thing. Not only did they have a good range and decent penetration into buildings, but they were distinct from your normal communication channels.
Yes of course you can have a “pager app”, but that relies on your mobile being in a state to alert you.
The incident in the story is possibly also not helped by the demise of the house phone.
(Same article posted 2 hours ago but now deleted, this was my reply to that)
There should have been an “on call” protocol to ensure that a senior manager with full delegated authority is available at all times.
I think this is a good time for everyone to learn about Do Not Disturb on your phone.
You can set it to only allow calls from your favourites. So you won’t get disturbed UNLESS ITS REALLY IMPORTANT
The buck stops with him and he is very well paid for it, he should have taken the call
Nah, the very rare occassion I’m on the CEO’s side. Bro was not on the clock, call Dave, he was on nights.