Sono nuovo in Germania (solo 2 settimane) e ho comprato qualcosa da Amazon. Sono uscito per comprare generi alimentari e ho ricevuto questo messaggio. Secondo la chat GPT sembra che il ragazzo delle consegne fosse aggressivo per non essere a casa e il pacchetto non è dove essere visto.
Io sono confuso. Vengo dalla Corea e la consegna arriva alla tua porta il giorno successivo, quindi è prevedibile e lo lasciano a portata di mano perché nessuno ruba nulla.
La consegna non è affatto prevedibile qui e non sembrano lasciare il pacchetto a portata di mano a causa del furto prevalente … come dovrei sapere quando arriverà il pacco? E ora che non è dove essere visto quali sarebbero i prossimi passi che dovrei fare?
Inoltre è normale ricevere messaggi del genere dall’uomo delle consegne? Questo comportamento non sarebbe stato accettabile nel mio paese d’origine e sarebbe soggetto a penalizzazione quando segnalato dal cliente, ma non sono sicuro della Germania.
https://i.redd.it/gi94p642mlkf1.jpeg
di Crafty-Reference9981
22 commenti
>How am I supposed to know when the parcel will arrive?
You look at the tracking page?
Apparently your neighbor took delivery of the package. No it’s not normal for the driver to be such an idiot, but it’s becoming more and more common.
It says the parcels are waiting at your neighbours flat.
What did you order?
It says the 2 packages were given to your neighbour in the third section (3rd and 4th line you blanked should be their last name).
Next steps: You ring their bell, get your packages and thank them.
Whether your package gets stolen or not really depends on where you live. It is not safe everywhere and the delivery person requires a permission called “Abstellgenehmigung” to leave it at your doorstep.
DHL has an app with which you can track you parcel. You should get a parcel ID from Amazon. In this app you can also declare that you are ok witt parcels being left at your door. The delivery driver is not allowed to leave the parcel as long as you do not agree to the terms, which includes that DHL is not liabel if the parcel is stolen from your door step.
An Nachbarn übergeben… Maybe go to the Neighbour
Yeah, sadly deliver in Germany is quite unpredictable. It got better but it’s still not good. Normally you will receive an email or a message when your package will approximately arrive.
On the note you received its written that there were two packages and that they were handover to a neighbor. But can’t see if there’s a name of the neighbor written.
Not normal in Germany. You can report it to DHL if you like.
Just ignore it.
A lot of the delivery guys in Germany are not the brightest light on the cake.
Well the package seemed big and heavy so i understand the frustration of the mail men. Just don’t mind it, he might have had a bad day and needed to vent a little. Also the timing was unlucky. It says your package is at your neighbour also. Ask there.
Just register at DHL and schedule a delivery day or re-route the package to a shop or Packstation.
You can also give them permission to leave your package outside. They don’t just leave it outside without permission for legal reasons. That said, it’s not unlikely your package will get stolen that way.
Can someone tell me what the underlined word is? “Warum nicht da _ großen Sachen bestellen wenn man nicht zu Hause ist”
I wouldn’t say it’s “normal” as in “happens every time”, but also not strange or surprising. It’s not agrressive, he just asks why you order large items if you aren’t at home. The parcel was given to a neighbour. In Germany, people in service jobs are not expected to fake happiness all the time.
Delivery people can be quite rude and I can’t even blame them considering how much crap people are constantly ordering.
The package is at your neighbour. Also stands there on the paper. Line 3.
And its also the case in germany. You can report it to dhl and he will maybe get a penalization. But you will never know.
But tbh. Just ignore it. Most people dont give a shit about that. And also most people at dhl also. So in most cases nothing will happen, because you will never know it anyways.
Just move on dude
My advice, download and install the DHL App to track your parcel. 📦 Then you know when you get the delivery. It usually is very accurate. The delivery guy complained about nobody being at home knowing a unusually large parcel is going to be delivered. He gave it to a neighbour.
Yeah, weird, and kinda rude.
Especially since these days most drivers wouldn’t even know if you are at home or not, because they don’t even ring but just leave it at the door. And that is already being lucky, it is also not too uncommon (especially for GLS and DPD) to just dump everything at the next pick-up station.
And honestly, I mostly get why the do that, and I get why they sometimes seem rude. They are notoriously overworked, for shitty money. Doesn’t mean that it isn’t frustrating sometimes.
I’ll translate literally, to help you understand where he’s coming from. With the errors.
> Why no there.
> **Not** buying big things when you are not home!
I am surprised how people are not addressing the issue here . Package deliveries in Germany sucks . The delivery person often won’t even deliver to your house even if you are home the whole time tracking and waiting for the package , they simply take it with them to the Paket Station for you to collect it . And this is just one of the many examples . The delivery guy clearly left an aggressive message and should be reported for this .
Oh how many times it happened that i stayed home to get delivery of package just to find notice i was not home at delivery time but nobody was ringing. Once i even observed dhl guy from balcony, he steped out of van just to put notifications in mailboxes without even taking a single package out and trying to deliver. Countles times i had for package permission to leave at front door just to find it was delivered to neighbour or to package station. Unfortunatelly delivery people are geting dumber and lazier and delivery is getting worst. But it is not just them. Even public transport driver are getting dumber and dumber
They call this “German service”