La mancia in stile americano sta mettendo alla prova la cultura dei pub britannici │ Alcune delle più grandi catene di pub del paese chiedono agli ospiti di ricaricare il conto con una mancia del 10% o più
https://www.bloomberg.com/news/articles/2024-05-10/american-style-tipping-infiltrates-uk-should-drinkers-tip-at-pubs
di bloomberg
14 Comments
*From Bloomberg News reporters Anthony Palazzo, Angela Feliciano, and Sabah Meddings:*
Until recently, pub tips in the UK were modest: a few odd coins tossed into a jar on the counter after pints were poured.
Using a card to tip was often impossible and could even elicit eye rolls from an unsympathetic bartender.
But that’s changing, as transactions go cashless and as US bar and restaurant routines infiltrate UK pub culture. The brewing shift—spurred on by strained pub-chain profits—has made it confusing for customers who aren’t used to shelling out extra money for a beer.
The pandemic has also played a role: When pubs and restaurants reopened after lockdown, QR codes had replaced physical menus in many spots, giving establishments a chance to nudge customers on gratuities as they paid by phone.
“You’d get prompted like 10%, 15%, and it was just a click, and it was very, very easy to tip,” says Luke Beavon, who heads UK operations at card-payment company SumUp. “People were excited to be going out again and were feeling generous.”
is this a tip to the staff or the pub owners?
Yeah, I really want to pay 70p a pint extra to Mega Pub inc.
They can expect an american-style fuck off then.
I’ll tip if the service is exceptional because as far as I’m concerned, I’ve already covered staff costs in the price of my meal. If you can’t pay your staff a living wage it does not suddenly become my problem.
People need to start leaving negative reviews on Google and Tripadvisor with anywhere that even remotely tries to take the piss. Don’t need to leave a 1 star but if enough people started leaving 3 star or less reviews whenever somewhere pushes them to tip that it causes the place to drop over a star on all review sites then it might make places stop being so pushy. Reviews wont have a huge impact but I’m sure it’ll have a decent sized one since google maps and tripadvisor is where people looks for places to go and seeing a restraunt with anything under 3.9 stars or less puts a bunch of people off.
I only tip if the service is noticeably above average and the food is excellent. If you think I’m tipping on drinks, get real. If the bartender is chatty with me and the service is fast, I might offer to buy them a drink.
*However*, as soon as I see a gratuity charge has been added to my bill, any notion of tipping goes immediately out the window. I will *always* refuse to pay it. I decide who and when I choose to tip. There have been instances where I would have actually left a tip, but when I get the bill, 10% has been added for me. Well, now you get nothing.
Do you tip your car washer, does your nan tip her carer, do you run outside to tip the bin men, the milkman, your mechanic, do you tip at McDonald’s, Burger King or Subway? It seems like every new generation adopts more and more dogshit American culture. Wish we would just stop.
Lets not bring this tipping everywhere bollocks over
Why does Britain insist on bringing the worst of American culture to our shores?
It’s not only pubs, but one cafe near me put 20% on the bill. It’s one where they don’t even come to the table to take the order. Tried to embarrass me when I asked for it to be removed with loud “well the staff are poorly paid”.
But how many people just swiped their card without noticing. It was only noticed as we were all paying our own and it didn’t add up.
It does appear that the ‘auto tip” is more frequent in places that are card only, so nowadays I try not to shop in places that don’t take cash.
The tip automatically being added to the bill is outrageous and has only become more common since Covid. It’s changing the tip from something that was a choice that might make you and the server feel good to something that will make you and the server feel bad by asking for it to be removed. I think it’s a combination of the practical, restaurants wanting to hold on to their staff post brexit, to just downright greed.
In a country with a minimum wage of £10.70 ish why on earth is tipping becoming a norm??
In the US, tipped staff can be paid as little as $2.13 an hour. Which is why tips are deemed as necessary over there. Our minimum wage is £11.44…
Yes please mate, I’d like 2 pints of lager, a packet of crisps and a triple enshittification and coke.
They’ll be getting a lot of abuse and loss of customers.
I hate Yank imports as much as anyone else, but I’ll begrudgingly tip only if it’s a polite request for service that is above and beyond, and definitely not as an imposition for averageness/awfulness. In the U.S. I was literally chased in the car park by a stone-faced waitress after I chose not to leave a tip. It was remarkable how much faster she discovered our tip than our empty my wife and I’s drink glasses.