Il costo del servizio del 20% di Ramsay ha riacceso il dibattito sulla ribaltamento
https://www.independent.co.uk/life-style/food-and-drink/features/gordon-ramsay-20-percent-service-charge-uk-tipping-debate-b2965545.html
di Brilliant_Version344
Tag
Austria
Belgio
Belgium
Bulgaria
Cechia
Croatia
Croazia
Czech
Czechia
Czech Republic
Danimarca
Denmark
Estonia
Europa
Europe
France
Francia
Germania
Germany
Grecia
Greece
Hungary
Ireland
Irlanda
Polonia
Polska
Portogallo
Portugal
Regno Unito
Repubblica Ceca
Repubblica di Turchia
Romania
Serbia
Slovacchia
Slovakia
Slovenia
Svezia
Sweden
Turchia
Turkey
Ucraina
Ucraino
Ukraine
Ungheria
United Kingdom
41 commenti
There’s no debate. I’m not paying a billed service charge, ever.
[removed]
I don’t understand why we accept or it’s common place for a mandatory service charge.
We have min wage laws in this country for a reason. If companies feel they then need to add more pay to the back of house staff and the front of house with this charge.: then just add it into the price point of the food (which you assume they do regardless)
Tipping as a culture is horrific (and I’ve worked in these roles) – but I’ll happily tip if I feel someone’s gone above and beyond.
But we might as well just allow a service charge to get added in McDonalds, Retail stores, service roles.. I mean it’s the same thing – customers being dealt with by staff at this rate.. why do we allow this with restaurants?
American tipping culture is absolutely absurd, still though, if you’ve got the money spare, drop a few quid on the plate.
There has never been a debate in the UK, we have minimum wage.
Ramsay is just a greedy fucking bastard. Tipping in the UK has always been very limited to certain industries and always optional.
Very rare that staff actually do anything other than their basic job, if they did, I’d be willing to tip 10% or so, otherwise, nah, and certainly not 20%.
If mains are over £15/starters over £8, then I’m not tipping.
They only do this because the wages they pay are too low – pay your staff properly we shouldn’t have to help you do it
My personal stance is this. If a ‘Service Charge’ is added to any meal, then I’ll request that they remove it from the bill.
There is no other industry in the world where I tip the staff for doing their job. I don’t tip my pilot for not crashing the plane, or for my hairdresser for cutting my hair.
I’ll pay a bill as long as I know what I’m paying before hand. I do occasionally tip as that’s my choice for whatever reason but I hate American “expected” tipping culture.
I don’t like the idea of a percentage either, if you can’t charge enough on the plate or glass to make ends meet then have a per seat or table charge.
If I go somewhere and they add a service charge automatically I always have it removed.
I refuse to be forced to tip – it comes down to principle at that point.
If I receive good service then I’m happy to tip.
I tend to request these are removed, but not always.
I am a tipper, it’s my choice and where either service or experience was good, I’ll leave a small tip. Where it was excellent I may leave a little more, depending on the overall cost.
I don’t like forced tipping. I prefer to pay more on the bill and to make the choice myself if I’ll tip and/or return.
Ultimately tho, these are commercial decisions. I tend to not return if there’s these charges added but it’s not a hard rule. A good place will have me coming back time and again regardless, but I still disagree with this practice, even when I “support” it.
Maybe I’m a dick head but if there’s any service charge on my bill I demand it be removed and then decide if I want personally tip the waiting staff in cash or not.
Otherwise just charge me whatever the fuck your actual costs are and stop skirting around it with stupid ‘service charges’.
If you want to charge more do so, but don’t hide as a service charge. Fucking hate this practice that has grown over here.
Ramsay has 90 Restaurants, best believe that he’s struggling!
Pay a crazy amount for the food then service on top
Things that don’t make sense…discretionary tipping and non discretionary food payment. If the service is good then pay for good service, but on the flip side can I easily say ” this food is not worth the money”
Restaurant Tax, “It is fair 20% is the same as VAT!”
How about FOFF? Put the price up front and do not “bait and switch” the customer when their belly is full and they feel psychologically in debt which is monetary the price before eating and ordering!
Any percentage based tips or service charge can fuck right off.
If you want to tip someone a couple of quid for doing a good job then fair enough.
But that should not be tied in any way to how much you spent.
A couple of places I used to go to randomly started adding a service charge.
When it happens I don’t make a fuss and pay it…then I never go back, so yes, they got a couple of extra pounds from me, once, but they’ll never see me again.
It’s the usual “vote with your wallet” thing, if people start only going to places that are upfront with the costs, this service charge bullshit will die (as it should)
This is interesting, I have periodically ask for it to be removed if I feel service was below par, I’ve been judged for it but I’m more than happy to justify it to anyone.
But on the other hand me and my other half frequently have breakfast at Bills where they have a standard 12.5% charge but the service is swift, accommodating and the staff are pleasant and attentive, in which case I’m more than happy to pay it, after making sure it goes to them of course.
Then also show me the breakdown for utilities, wages per employee and owners, rents, depreciation, taxes and bank balance.
https://petition.parliament.uk/petitions/764909 worth adding your names here to get it into debate
I always ask for it to be removed. When did waiters become so entitled to 20% of whatever I eat or drink?
The audacity from people.
More and more it seems tipping has become alot more common in the UK.
Alot of the time as well now when you pay the the tip is the first thing on the payment machine or get staff asking I’d I’d like to tip, let alone added service charges
Last restaurant I went to in the centre of a city was absolutely dead on a Friday night. Unless something changes to make things cheaper they’re pretty much fucked as people like me have gone from being able to afford to go out once every couple of weeks to about twice a year recently.
Discretionary charges, tipping, whatever you want to call it, needs to be banned. Charge the cost of your food and pay your staff what they’re worth
Celebrity chef restaurants like his or Jamie Oliver’s are pretty rubbish anyways
Service charges are increasing because the restaurant doesn’t have to pay National insurance contributions or pension contributions on the service charges. It’s a cheaper way for the restaurant to increase pay.
That’s the rationale, though I’m not defending it.
The extra layer on top of this is that service in general has become rubbish.
Staff leaving your table for too long to take orders, forgotten about, giving you the 1st day trainee on their own without someone looking over them etc etc
I have recently asked for it to be removed from the final bill several times because the staff are just a bunch of idiot kids who are happy to chat and ignore their tables.
I hate these ‘discretionary’ charges, but sadly the Government have no interest in banning them. Cash tips – Straight in pocket.
Tips paid by card – Taxman gets his cut.
I once had a self-serve all you can eat Chinese buffet place add an automatic service charge to my bill!
10% for a regular meal, 12.5% for a tasting menu. Those are my rules. If it’s an included services charge and is higher than these percentages I’m asking for it to be reduced.
I hate tipping but I prefer default service charges because they remove the annoying bit where I’m supposed to decide how much extra to pay. Also once culture moves away from people being used to deciding how much to tip, that will stop being an excuse for prices not being inclusive to start with and I think we’ll start moving in that direction long term.
It should it be illegal to add anything to a bill that hasn’t been directly agreed on in advance.
Also, we need to stop tipping completely.
Why didn’t you tip the person that served you in Tesco, your postman or the Just Eat delivery guy?
Why do people working in restaurants or driving taxis deserve a tip, but the others don’t?
The problem is that what do they think, how long they will get away with just raising service charges? 30% when, 50% when?
This is one of the worst possible things to import from the US.
Pay your staff.
If you need to include a 20% service charge, you should increase your menu prices by 20%.
Service charges are cancer and have no place in the UK.
It needs to be mandatory that you are permitted to discreetly remove any service charge at point of payment or some way for people who hate confrontation to remove these charges.
They can go fly a kite. I do not tip end of. The prices to eat out has gone beyond.
Their menu says “a 15% discretionary service charge will be added to your bill”… no thanks
I am pretty free market but I think service charges should be banned simply because it is effectively false advertising.
The end result of this arms race, if you forecast it forward a bit, is that every service has a headline price of X with a load of fees tacked on which makes price comparison nearly impossible.
Yes, you can read the T&C, but can you imagine if this were everywhere? You go to the petrol station off the main road that says 1.85 on the big sign in massive letters, but under it they’ve put (does not include 10% pumping fee) in tiny.
You go to Sainsbury’s, the price tag says 2.00 for sausages, then you go to the till and there’s a 15% barcode scanning fee, so you try to remember, does Tesco have that fee, how can I compare?
That both reduces competition in the market and makes it less likely for people to spend in the first place.
Just scrap it. The cost is the cost. If you want a surcharge, put it in the headline price and then say “20% of the cost will be contributed to…”.